In response to the spread of the COVID-19 pandemic in India in March 2020, HSBC was cognisant of the shutdown and the impact it would have on India’s population. HSBC used a two-pronged approach to offer its support. First, to capitalise on the bank’s existing network and reach of non-profit organisations across the country through direct action and aggregators, and second, to offer support that covered medical aid, food essentials, cash transfers and livelihood and rehabilitation efforts.

HSBC partnered with over 40 non-profit organisation to support the immediate disaster relief and livelihood and rehabilitation efforts in the communities across India. The support to communities is twofold; to ensure the communities socio-economic & livelihood conditions are balanced between immediate relief and long-term livelihood & rehabilitations efforts. The first phase focused on immediate relief in Q2-Q3 2020.

HSBC has thus far contributed INR 20 crore towards COVID-19 immediate relief efforts working across 14 states. Additionally, its employees have contributed over ₹1.3 crore through Payroll.

The intervention included providing food/ration, medical equipment, installing hand-washing stations and livelihoods support. Support has provided over 500,000 beneficiaries with food essentials and provided meals to 12,500 medical workers. It has equipped health workers with 22,974 PPE kits, and other medical equipment like N95 masks, nitrile gloves, FFP1 masks, three ply masks and face shields amounting to 118,000 units. Handwashing stations and sanitiser dispensers have been installed at hospitals and 262 hospital staff have been trained and up-skilled about the disease and protective measures to be followed. Over 60,000 people have been screened through 6 mobile medical units. Livelihood support has been provided to 1,333 families and 6 rozgar dhabas have been set up which will benefit an estimated 600,000 beneficiaries.

The second phase of the scheme will work towards further immediate relief needs and livelihood and rehabilitation during Q4 2020 through 2021.

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